We’ve struggled to create a workable journey from our home to London St Pancras.Repeated messages in Journey Planner indicated - Sorry, no trains . . . .etc We were using the station title of ‘St Pancras International’ - but that station name only works for trains leaving the UK .. which I guess is International. For UK trains arriving into St Pancras, use ONLY London St Pancras. Logical but we’ve always called it St P Int’l.Thanks to Mark, man@seat61.com for putting us right
We bought our tickets Feb / March but activated the Pass two days ago. I’m still confused.Firstly, I think I understand that we need to create a trip / doneWe then Add JourneyOk. So I can see our Reservations in my-account/reservation-booking-details/my-itineraryNext step - on my mobile, I go to PlannerAdd my first journey / London - Bassel. That's fine.And the next leg, Bassel to Firenze.Here it gets tricky. The train we have tickets for, doesn't show Likewise, the Paris London train isn’t showing for the one we have booked. This is the first issue. The second one is that when we tried to book our From Home UK leg, the ticket office noted the Activated Pass and reference numbers, but say we should have a QR code for them to scan. I dont see a QR code with the Mobile Pass.
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