Hello, I’ve purchased my global pass, but then I went on to activate my pass on the application and on the last step (the third step) of the activation after you entered your first travel date, but it said “something went wrong” and I can’t process through. I contacted the eurail email&in-app service for almost 48 hour already but I still haven’t got any response. What can I do because I have to book my train for my upcoming trip? Thank you very much.
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