I booked my Benelux Interrail pass yesterday (within the last 24 hours). Thinking it allowed travel to and from my country of residence (Germany) like the Global pass that I used in the past did, I activated it last night (within the last 12 hours) and tried to book my journey only to learn it doesn’t allow this. I am very disappointed since it wasn’t mentioned on the webpage where I was booking it. I don’t think the pass can be used now by me (because of time constraints and travel plans not matching) and don’t know what the best course of action is here. I have asked for a refund but it says it’ll take many days to get a response regarding that and online I can only read that if the pass has been activated, you cannot get a refund. Not sure if I should go ahead and purchase the global pass now (I don’t have a lot of money to spare, since I am an intern) or wait for a response regarding a refund or pass exchange. 😔 Some advice would be great! 🥺 Help me!
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
