I ordered the 50% off pass for the 50 year anniversary - money has been paid and I’ve got a confirmation code but my actual ticket never arrived. I reached out to support and their phone didn’t work, and so tweeted them only to find that it was a different interrailing company offering it. emailed support and they’ve just said ‘we’re busy processing things’ but it’s been a week and I’ve now not heard from them for a few days. Am meant to be starting interrailing next week but how can I without the pass! Beginning to panic that it’s a scam somehow. has anyone got any suggestions/ had this issue?
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