Hey everyone! Unfortunately our Global Passes were activated one day early and our first travel day got used up without travel… So frustrating this is even possible but we emailed customer support right away and now hoping they get back to us in time. I sent the email on Thursday 16th of June with all the details and dates for our travel. We are leaving on Thursday the 24th of June and we just want to make sure this will get sorted?? Is there any type of guarantee? We don’t want to have to buy new tickets for 200£ each just because of this.. A big headache when on vacation.. Thank you in advance for any tips!
Hi. I’m trying to make seat reservation for Amsterdam - Florence on the 17th of June 06.15 but the options I see in Rail Planner and Train planet don’t match but without any explanation. It looks like it’s specifically Amsterdam - Paris that won’t show up by Train Planet. Does this mean the tickets are finished? When I search for Amsterdam - Paris directly at Thalys I can see the trip but not add my Interrail pass… What can I do???
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