Hello, I think this is fine, but I want to check before purchasing a 5 day global pass for my boyfriend, who is a resident in Germany. Fly from Germany to Switzerland and use day 1,2&3 for travel within Switzerland and Italy. Fly to Germany use day 4 (outbound journey) to travel within Germany and use day 5 (inbound journey) to travel within Germany. I know the rules state you can use your inbound/outbound travel days at any point within the validity period. I am just scared that when we go to do it in the app it won't work!
I added a travel day in error for today 20 Jul, but my trip is not until Tuesday 26 Jul. Please help! This is my second last travel day 😢 and I really really need it!
Hello, I missed my train that included my remaining inbound journey. I can't cancel my inbound journey on the app to travel the next day. Is there a way to resolve this? Thanks 🙏
Hello, I am traveling in 2 days and I noted that I missed spelt a name on one of the passes. 'Daneil' instead of 'Daniel'. I have contacted customer service. However is it ok if I activate the pass with the incorrect spelling? Or is the misspelling accepted? Thank you!
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