Hi all, I know many have asked this question before but I had to reset my phone with the Interrail app on it and now that I downloaded the app again I can not add my pass anymore as it “is activated on a different device already”. I have already submitted a request with the headline “URGENT phone reset with interrail pass”. I will start traveling on Saturday early morning and I am super nervous now. Can anybody tell me how long it usually takes for the costumer service to reply/solve the issue? Thank you so much for your help and answer!
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