Booking trips

Question

Once a trip is booked ( on the eurorail pass )what is the way you can adjust the booking if something changes our schedule like a plane time change or other possible delays that could keep us from making the time that the original booking was made.

If we miss the booked time ( on our eurorail pass ) due to some unforeseen issue do we reschedule the trip without cost?

Can we decide to get off the train before the destination chosen and then get back on another train later to complete the journey or do we need to book another trip for the second part of the trip?

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Best answer by BrendanDB 7 March 2023, 18:47

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BrendanDB · Accepted Answer

I'm afraid you are mixing up some terminology.

You cannot book trains via the Rail Planner App. You do register your journeys there.

See it as your travel diary, which connects to a digital pass. Just before travelling, you register you register your journey, which then can be added to your pass. It asks if you want to activate a travel day. Once added and activated, you have a valid ticket in the form of a QR-code. Each journey (each train you take) should be registered in order to have a valid ticket.

You can add or delete as many trains to your pass if you want. Note that a travel day, cannot be deleted on the day itself. Only activate a travel day just before travelling is the general advice we give here.

There are three broad categories of trains:

1. Trains with mandatory seat reservations (usually high speed trains or long distance trains between big cities in (or to/from) France, Spain, Italy, and operators like Thalys and Eurostar)

2. Trains with optional reservations. Cheaper reservations, always garanteeing you a seat on a train. But you can take these trains without seat reservation too. Mostly trains in central Europe (Germany, Switzerland, Austria,... ICE, EC, Railjet,... )

3. Trains without any form of reservation (the majority of all trains, usually regional trains). Register your journey, add it to the pass. Board, find a seat, and go travel. (REG, RB, RE, S-trains, R, L, Sprinters,. TER, Cercancias,. .. many different names for regional trains)

Reservations are completely separate from the app. Use the reservation module on the Eurail website or use the community made guide:

https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105

If you should miss a connection, because of a delay, to a train with mandatory seat reservation. Speak with a member of staff, they should give you a seat on the next possible train connection to your destination.

If you miss a connection to a train with optional or non-reservable trains. Just hop on the next one, and don't forget it to register it to your pass.

What does your travel plan look like? The community is always happy to give you good advice on where to get your (possible) seat reservations.

Yorkie · Answer

You need to separate planned journeys in the app and reservations.

To travel on any train (whether it requires a reservation or not) you simply need to add it to your TRIP and just before boarding activate the grey slider to transfer it to the pass. This is then your ticket to travel.

Trains can be added to and changed at will without any cost right up to boarding, so if you are late you simply delete the planned train and add the new one. You can travel on as many trains as you like in a travel day so if your alternative has a change you simply add all the trains and activate the slider just before boarding.

Reservations are totally separate and obviously train specific. If you need to change a pre-reserved train then different operators have varying policies, and you will need to visit the nearest ticket office to see if they will offer a free reservation for the next available train or there will be a fee payable.

Remember that you need both a validated pass (i.e. a QR code and the train listed for that date) and proof of reservation for all mandatory reservation trains. Standing is not allowed and on-board inspection can result in a high on the day fee or fine (or ejection at the next station.

Booking trips

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