Solved

Cannot pay for and finalize reservations

  • 19 January 2023
  • 6 replies
  • 70 views

If anyone could assist me in booking train travel that would be superb!  I have the trip in the Eurail App Planner but cannot finalize and pay for the reservations in the planner.

icon

Best answer by AnnaB 19 January 2023, 21:32

View original

6 replies

Userlevel 7
Badge +9

Reservations are separate from the app so no reservations are made in the app. Often there are better ways than the Interrail/Eurail website to make reservations. Please read more about that below. 

 

Here is some useful information from the experienced travellers in the Community regarding both planning, reservations and activation of pass and travel days. 

 Planning

The rail planner is normally not up to date, as it only is updated once a month, so to be sure of the time table you better check the timetable and availability on the websites of the national railways. The bigger national railways, like DB (Germany) SBB (Switzerland) and ÖBB (Austria) cover several countries. 

 Reservations 

The advice from the experienced travellers in the community is to use other ways to make reservations than the Interrail/Eurail website.  You can look at the guide in the link:

https://community.eurail.com/train-connections-reservations-47/how-to-get-reservations-105

If you, after having looked at the guide, have questions about how to make specific reservation, please give your travel details (departure date, time and route) preferably in a new topic, and you will get advice.

Please note that Interrail/Eurail charges an extra fee of 2 EUR per person and train in addition to the fee for the seat reservation.

 Activation of pass

During the activation process you choose the start day of the validity of the pass. Once the validity has started it can't be changed even if you haven't travelled. The advice is therefore to wait with activating the pass and starting the validity until the first day of your travel as you only can deactivate the pass no later than 23.59 CET on the day before the validity starts. If your travel plans change in the last moment you can't deactivate the pass and change the validity. 

It can be wise to make a test and activate the pass with a start date well in the future and then deactivate the pass immediately, just to see that everything works.

 Activation of travel day

The advice from the experienced travellers in the community is also never to activate a travel day, that is connect a journey to your pass and create the ticket (QR code), until just before boarding the train, otherwise you might loose a travel day if your travel plans change in a late stage  You can't delete a travel day in the past. A travel day can only be deleted until 23.59 CET the day before the travel day.

Userlevel 7
Badge +9

If you give your travel details, you will get advice from the Community where to make your reservations.

Check out my European rail trip: https://eurailapp.com/share/trip?id=B5E0A8E0-97A9-11ED-9912-0B7AE7A2152D&type=list&brand=eurail

Userlevel 7
Badge +9

If you want help. Please specify route, date and time for the trains you want to make reservations for.

Userlevel 7
Badge +9

For travels between the UK and mainland Europe there is a limited number of pass holder seats on the Eurostar. On popular departures and during high season those sell out weeks, and sometimes months in advance.

The best place to see the availability of passholder seats and make reservations on the Eurostar is 

https://www.b-europe.com/EN/Booking/Pass#TravelWish

Press "later trains" and eventually you will find the next available connection. 

 

If you have a mobile pass you need to generate a Pass Cover Number in order to make the reservation at b-europe. You do that here in the PCN generator:

https://community.eurail.com/news-and-announcements-39/pass-cover-number-generator-is-live-5653

Userlevel 7
Badge +9

No one will help you making the reservations but you can get advice where to make them yourself. 

Reply