Hello,
I have ordered my first reservation from Copenhagen to Stockholm (e-ticket) and Oslo to Bergen (paper ticket) on 2nd July through the interrail website.
The payment succeeded and I got an order confirmation that stated that i would receive the tickets within 30 minutes. It’s more than 4 days and i still haven’t received any email. Also the tickets are not visible in my account.
I have sent a support ticket but they try to reply within 2 days but they haven’t. I am shocked that there is no telephone number available either.
Do you have any tips for me how to reach out for help? Thank you in advance,
Rish
Best answer by AnnaB
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