Since the eurail reservation has not been working for the past two days, I’m trying to book seat reservations through italiarail.com. There, I found a help article (https://www.italiarail.com/pages/italia-rail-reservations-and-supplements) with these instructions:
Reservations can be made directly at a train station or by using the City to City search tool on our website. For seat reservation booking choose "I have a railpass".
The trouble is, I don’t see that option anywhere when I try to book one. Does anyone know how to do so?