I bought first class passes for my son and I to travel from London to Munich, then Munich to Paris, and Paris back to London, yet no matter what I try, we’re unable to book from London across to even begin our journey. It keeps telling me I might have to buy a full fare ticket despite already buying first class passes for almost $1000. I don’t know what to do because we leave this Wednesday and I’ve been trying to get a hold of Eurail by phone for 2 weeks. Their response by email took a week and only said they’d try to be able to contact me within a week. We’re flying over Wednesday. Help please!
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