Solved

App will not allow deactivate of pass to reactivate on another phone

  • 23 April 2022
  • 4 replies
  • 116 views

Activated both my & wife’s pass on same phone, find it easier to have her’s on her phone. 
app refuses to deactivate to accommodate that. 

icon

Best answer by Angelo 23 April 2022, 17:31

View original

4 replies

Customer service is non existent, get equal response texting my cat. 

Userlevel 7
Badge +9

Customer service is non existent

They are the only ones who can do that, so you'll have to wait.

Userlevel 7
Badge +10

To change phone for the pass is only possible via costumer service. Please provide them, if you are traveling or when you are traveling to get prioritized. 

Userlevel 3
Badge +3

Hi ronalbright47, I'm sorry to hear that you are experiencing some difficulties.The customer service only can help you here, but we received a large amount of questions recently, hence the delay. Please bear with us. Cheers,

Reply