My confirmation email for my first class global pass has disappeared. Please help! I start travelling next week. thanks. I imagine it is not a good idea to put my email address here?
Best answer by thibcabe
View originalMy confirmation email for my first class global pass has disappeared. Please help! I start travelling next week. thanks. I imagine it is not a good idea to put my email address here?
Best answer by thibcabe
View originalgood to know that. thanks for all your help! very much appreciated. I do still wish I had the ease of the paper pass though! (tbh, am of an age now when the focus on mobile use can be challenging at times….)
Just FYI: all you really need is the pass number and you can also find that in your Eurail account, in the Order overview.
Thanks thibcabe - they did indeed respond and it’s sorted. Hurray.
This is an issue on your side : check your spam folder, everywhere.
If you can't find it contact customer support and mention your travel date in the header : https://eurail.zendesk.com/hc/en-001/requests/new
They'll probably be helpful. :)
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