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Pass wrongly not valid for the date


Hi,

I bought two Greek Islands passes (4 days in a month passes) to use for ferries. I booked 3 out of 4, and I’m not able to book the last one : my passes start on the 2nd of July, and the ferry I want is on the 3rd. When trying to book it, the website says “Document not valid for the date”, and I don’t see why ?

Does anyone know what to do ? I’ve sent several emails to support without answer.

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Best answer by rvdborgt 6 July 2022, 12:50

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Userlevel 7
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I’m having the same issue with my pass. How did you manage to resolve it? Thanks 

I suppose by mailing or calling the ferry company.

Hi Guillaume,

I’m having the same issue with my pass. How did you manage to resolve it? Thanks 

Nick

The ferry booking website. I have managed to find a solution with the ferry company now (not thanks to Interrail)

Userlevel 7
Badge +9

When you write "the website says”, which website do you mean?

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