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Pass wrongly not valid for the date

Guillaume Champain
Rank

Hi,

I bought two Greek Islands passes (4 days in a month passes) to use for ferries. I booked 3 out of 4, and I’m not able to book the last one : my passes start on the 2nd of July, and the ferry I want is on the 3rd. When trying to book it, the website says “Document not valid for the date”, and I don’t see why ?

Does anyone know what to do ? I’ve sent several emails to support without answer.

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Best answer by rvdborgt 6 July 2022, 12:50

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4 replies

R
Rank
Userlevel 7
Badge +9

When you write "the website says”, which website do you mean?

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
Guillaume Champain
Rank

The ferry booking website. I have managed to find a solution with the ferry company now (not thanks to Interrail)

N

Hi Guillaume,

I’m having the same issue with my pass. How did you manage to resolve it? Thanks 

Nick

R
Rank
Userlevel 7
Badge +9

I’m having the same issue with my pass. How did you manage to resolve it? Thanks 

I suppose by mailing or calling the ferry company.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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