I bought a 10 day pass for 371 USD, passes include tickets for MOST trains that show up on the app, second class tickets for some. Extremely difficult, you open the app and your tickets or journeys don’t pop up and you then have to open and close it 75 times until your stuff pops up.
You buy this pass thinking it is soooo convenient, then you find out there are seat reservations. What you are not told is there is a limited number of Eurail pass holder seats per train. There must be only 2 seats per train because by the time most people can book THEY ARE ALL FULL. They are full for the day and full until maybe 5 days from then, that is with SEVERAL trains a day still. Then, you have to cough up usually $300 for SEATS to your destination.
The problem is you try to book seats on the website, you can’t. Other websites like Bahn.com are amazing but there are no Eurail pass holder discounts on any of them. After being in Europe for 6 weeks and experimenting with trains and sometimes taking trains without my pass and just buying a ticket, it would cost the same to just buy the tickets with the seats at the stations and then also get the seat reservations then. This pass isn’t worth s-h-i-t, it is just profit for this company that isn’t necessary and then they benefit the train stations by this random seat reservation BS.
This pass, app and website are also useless for several other reasons. You can’t check train delays on it. You can’t see what platform your train will be at. You can’t even see how many pass holder seats are available, ever. Buy tickets at the station and your seats with them, it will be less of a hassle and way less expensive that way. Waste of money. And then there are no refunds or accommodations because you were just supposed to assume all of this crap I guess. This is just pocketing your money. The only good part of this pass is the organization in the app and being able to see your full trip. Which even that is difficult because the app doesn’t work half of the time.
I have had this issue of seat reservations happen SEVERAL times now. Sometimes they won’t even let you get on the train and pay on the train with the seat reservations, you seriously will be trapped in whatever train station you are in. Screw this pass.
They then say you can do seat reservationless trains and then you won’t have to worry about seat reservations. What they do not mention is that this routes will ALWAYS double the time of your train travel. If you have a 3 hour train ride with seat reservations, it will be 6 hours without (happened to me from Paris to Brussels), which also in that journey I was supposed to be going from Paris to Barcelona on a Saturday and stay until Monday, seats were full for Eurail holders from Paris to Barcelona til Tuesday, so I completely had to skip that. If I wanted no reservations from Ostend, Belgium to Rome, it would have went from a 15 hour journey to a 36 hour journey. The no reservations thing is also fake and a scam and you will have several more transfers.
They also say you can email to make reservations, no you can’t. USELESS USELESS USELESS, I can not say this more.