Hello!
It being impossible for me to book seat reservations for Thalys trains .Can you please send me that number ASAP, for my online/mobile pass?
Thank you very much in advance!
Best answer by Nanja
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Where or how can I get my pass cover number-mobile pass?
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If you make a new own post and tell what trains you want to reserve, you will get advice on where you can make reservations without a Pass Cover Number.
I have the same problem. I need a pass cover number and I have a mobile pass. Could you help please.
I have exactly the same problem, and I’m trying to book train tickets for tomorrow so I really need to get this sorted ASAP. The Interail website has a bug and won’t let me book the eurostar, but the B-Europe website still has tickets available for the 5.59-9.20am London to Paris eurostar train
I really regret ever getting an interail ticket and ideally would like to ditch the whole thing and get a refund instead!
There is a long weekend so Magdalena might not be working.
Have you contacted Customer Support through this form and asked for the Pass Cover Number?
https://eurail.zendesk.com/hc/en-001/requests/new
Customer Support is currently overloaded with requests so you will probably have to be patient to get help. Please let Customer Support know what date your travel will start so that they can prioritise your request correctly.
For most routes there are different possibilities to make reservations and some don't require the Pass Cover Number.
If you give your travel details: date, departure time and route, in a new post you can get advice on alternative ways to make your reservation.
Hi
I just sent you a private message concerning the detail of my issue !
Many thanks !
Hi,
I'd like to make reservations for my trip in France, but I need a pass cover number and I've a mobile pass. Could you provide me with such a number? Looking forward hearing from you.
Thanks,
Leonie
There is no-one here that can give you the number. You need to contact Customer Support which you can do through this form.
Same here, I have a mobile pass, please provide me with a pass cover number.
Thanks!
Hi,
I'd like to make reservations for my trip in France, but I need a pass cover number and I've a mobile pass. Could you provide me with such a number? Looking forward hearing from you.
Thanks,
Leonie
Hey!
A
Hi all
I sent you all private messages. :) Heads-up: Nanja is still unavailable.
Cheers!
Exact same issue with me, needing the cover number for myself and my friends and I’ll join the
Just wanna use the b-europe website why they make it so harddd
Userlevel 7
+14
I’m in the same situation,
Trying to reserve my seats from Avignon Gate TGV to Marseille Saint Charles, but I need the pass cover number. Honestly, even with a 1st class rail pass, I’m struggling to reserve my seats for most of my travel. :(
Will drop you a PM with my order number.
Thank you!
Bevor the update of the app it was okay, but now the app is horrible to use.
Thanks in Advance
Just passed one over to you Michelle :) Cheers,
Fabulous! You have been so helpful!
- Retired Community Manager
- 874 replies
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22 April 2022
Just passed one over to you Michelle :) Cheers,
Also looking for our pass cover numbers.
Thank you so much, you made my day! (and it's only 9.30 am 😅)
- Retired Community Manager
- 874 replies
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22 April 2022
I've sent one over to you via private message just now, Steven. 🙂 Have a great trip ahead!
Wow, this is exactly what I'm looking for! Trying to book my ongoing journey from Sunday onwards, can't book any trains in Belgium and France.
I'll PM you with my order no
Thank you so much! Lifesaver 😊
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