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12168 Topics
Caitlin Douglas
Caitlin DouglasRail rookie
asked in Train connections & reservations
How to make a seat reservation on b-europe.com with a digital interrail pass

Can anyone help with making a booking on b-europe.com with a digital interrail global pass? the website requires you to enter the Pass Cover number which apparently is only found on the paper pass… ??

2
Caitlin Douglas
2 years ago
Milam Black
Milam BlackNew aboard
asked in Train connections & reservations
Reservations costs

How much extra do seat reservations cost? Is it really worth it to get a Eurail pass if I am going to 12+ cities? Instead of flying.

5
seewulf
Railmaster
2 years ago
Caitlin Douglas
Caitlin DouglasRail rookie
asked in Train connections & reservations
Eurostar Seat Booking

I am trying to book a seat reservation on the Eurostar for 22nd December. I have already purchased an Interrail Global pass so I only need the seat reservation but the Interrail website says the carrier has not yet released the train times so I am unable to book the seat reservation. Meanwhile the full tickets including seat reservation are increasing in price. I am concerned that I do not know when and how many seat reservations may be released for purchase, and that if I need to book a full ticket despite having the Interrail pass, (e.g. because the seat reservations book up as soon as they are released so I miss the opportunity or the seats book up so no seat reservations are released for that day to interrail), then I am running out of time to do so. The prices are already expensive. Can anyone help with this, e.g. provide information on when seat reservation will be released and if they may all book up and not be released at all?

3
R
Railmaster
2 years ago
Dániel Palágyi
Dániel PalágyiRail rookie
asked in Eurail & Interrail Passes
Is there a gift ticket offered by Interrail?

Is there a gift ticket/voucher offered by Interrail? That could be used as a gift to a family member that they can use up whenever they would like to travel around. Or is this how all the ticket work in general, that the traveller can use them up in within 11 months?

4
N
Railmaster
2 years ago
P
pirapongNew aboard
posted in Eurail & Interrail Passes
Cannot activate Eurail m-pass

hi i am traveling and cannot activate my Eurail mobile pass, please kindly assist me. 

2
N
Railmaster
2 years ago
Chrissanthy Agtzoglou
Chrissanthy AgtzoglouRight on track
asked in Train connections & reservations
Do I have to buy seat reservations for my children too, while they have a child Pass?

Do i have to buy seat's reservation for my children too or if they have the children pass they travel for free and i only have to book rhem a seat without money?

2
Chrissanthy Agtzoglou
2 years ago
W
willglickRail rookie
asked in Eurail & Interrail Passes
Booking Eurostar through B-Europe - Paper pass needed?

Hello, Today I purchased two mobile Eurail passes. I am attempting to book a roundtrip train from Paris to London (dates 29/12/21 - 02/01/21) but the Eurail website and RailPlanner app say “We don’t have train times for these dates yet”, which is odd because Eurostar allows you to book full price tickets on their website for those dates. However, I found the trains I want on B-Europe with the correct reservation fee, so I went to book. The system requires a pass cover number, which I now know is only available with paper passes. Can I request that a pass cover number be supplied for my two mobile passes, or do I need to exchange them for paper passes and wait until they arrive? Thanks!

2
W
2 years ago
Ricardo Gutierrez
Ricardo GutierrezNew aboard
asked in Train connections & reservations
I can't make reservation; Paris Nord- Cologne

HelloI made a reservation from Paris Nord to Cologne. I know I need a reservation, however I get the "!" Symbol, and it tells me an error when calculating the cost, so I can't book. What happens in that situation?Regards!

1
R
Railmaster
2 years ago
Lokesh Soni
Lokesh SoniNew aboard
asked in Eurail & Interrail Passes
[Urgent] Broken phone in the middle of trip

Hi, My mobile device is broken and I need to log in to a new device really urgent since I am in the middle of a trip and I can’t show pass on the old device. Request you to please help me. It’s really urgent.

1
Angelo
Railmaster
2 years ago
A
ABC123New aboard
asked in Eurail & Interrail Passes
Which trips are covered Eurail?

While planning a trip to Europe, I had a question while researching the Eurail Pass.If I purchase a Eurail pass, regardless of type, can I use all the trips posted on Eurail website(https://www.eurail.com/ko/plan-your-trip/railway-map)? Is there any differences in available trips between each option?

1
R
Railmaster
2 years ago
P
PanosVlachosNew aboard
asked in Eurail & Interrail Passes
Application for free travel pass

I made my application as a student for the free travel pass but i selected the option to travel alone. Now we created a friend group and most of my friends joined with the code which was given by the group leader but I don't know how to change from “travel alone” to “join a friend group” If anyone could help me i would be pleased. Thank you 

1
N
Railmaster
2 years ago
C
cmag0527Right on track
asked in Train connections & reservations
No reservations but still tickets on SNCF booking site

Hello, so I am trying to book a reservation from Nice to Paris on November 6. The eurail booking website doesn’t have any and when I go to the station, they said that they only have 1st class available for reservations, no second class. But when i check the SNCF booking website, the train is not sold out, there are still tickets there for sale. Does this just mean that the Eurail seats are sold out, like is there a maximum number of seats Eurail can reserve? 

4
R
Railmaster
2 years ago
F
FippppRail rookie
asked in Eurail & Interrail Passes
Are all trips in the app available to book?

Hi, I’m wondering if all the trips you have on your schedule are available? I’m trying to book Hamburg-Hildesheim today but it’s out everywhere but in the inter rail app. Does this mean I can book this trip today if I use a pass? Or are they not available but just shown in the app anyway?Thanks!

4
seewulf
Railmaster
2 years ago
M
michele waye souliouNew aboard
asked in Eurail & Interrail Passes
Exchanging a eurail mobile pass for an Interail pass

My son has bought a eurail mobile pass but is a european resident. Should he have bought an interail pass and if so can he exchange the eurail mobile pass for an interail pass?

1
R
Railmaster
2 years ago
Kato Luykx
Kato LuykxRail rookie
asked in Eurail & Interrail Passes
HELP - Cover number is not accepted - paper pass

When I want to add a traveller to my trip (to book my seat reservations), it keeps giving the message ‘Your Pass cover number doesn't look right’.I’ve already tried the different issuers (with the same CIV number) I need to book my reservations since I am leaving soon. If someone knows what I am doing wrong, please help! :) 

1
N
Railmaster
2 years ago
Heleen Sanders
Heleen SandersNew aboard
posted in Eurail & Interrail Passes
HELP! Pass Cover number is not accepted

Update: Problem solved! The problem was that I chose the wrong issuer (with the same CIV code though ) Hi,I have bought a paper Interrail pass (Global Pass) and I am trying to connect it to my Interrail account.. But my Pass cover number is not accepted. The reason I want to connect is because I want to make reservations for the train from Lyon to Barcelona. Is there any way around this?  Thanks in advance!Heleen

1
Kato Luykx
2 years ago
Yuriy Makarenko
Yuriy MakarenkoRight on track
asked in Train connections & reservations
Monte-Carlo to Ventimiglia byTER

Hi there!Will travel from Ventimiglia (Italy) to Monaco Nov.4 and backward Nov.5 by TER. My Question is - If i will buy tickets online in advance (for example TER #86037 13:04 Monaco-Monte-Carlo- 13:32 Ventimiglia Fri 05 Nov. Standard, Semi-Flexible ) will this ticket valid for the 13:04 train or I can take next one or another (13:35,  14:11 ). The same question about rout Ventimiglia-Monaco.Thank you.       

6
Yuriy Makarenko
2 years ago
Aashiq Wilfred
Aashiq WilfredRail rookie
asked in Train connections & reservations
Luxembourg to Switzerland

Hello All,I am planning to travel to Zurich from Luxembourg on 24 Dec and return to Luxembourg by 2 Jan. Does anyone know how I can make a rail reservation? 

6
seewulf
Railmaster
2 years ago
Gael Monceau
Gael MonceauNew aboard
asked in Eurail & Interrail Passes
I activated my inbound journey, and I can't cancel it. What do I do?

Hello, So here's my problem, I missingly activated a inbound travel day to travel inside Austria and now that the day passed I can't cancel it. I'm French so I didn't need an inbound day to do this travel but I forgot to cancel it. If I can, how do I get this day back ? I can't return home without it. Client service tells they will answer in 7 days but I don't have that much time ...

1
R
Railmaster
2 years ago
Alexander Letzkus Saavedra
Alexander Letzkus SaavedraRail rookie
asked in Eurail & Interrail Passes
i need help with the tickets purchases in machines

HiI have the global pass second class and the app indicated that the ticket was for free but, in the ticket machine, even after i used the eurail discount, the price was about 15 euros. I payed a lot for the 3 months ticket so i dont want to pay more. I wish you could help me guysLove you 😁 This is the screenshot of the app And this is the machineThat price was with the discount

2
R
Railmaster
2 years ago
H
hvitlysRail rookie
asked in Train connections & reservations
URGENT - Pass cover number needed

Hi!I wrote on Interrail’s Facebook page about it being impossible for me to book seat reservations for TGV trains (that I need to take in a couple of days!) and you told me if I didn’t have a Pass Cover Number I should contact you and request it, so you would send it to me. Can you please send me that number ASAP, for my online/digital/mobile pass?Thank you very much in advance!

2
H
2 years ago
Vilma Storm
Vilma StormRail rookie
asked in Train connections & reservations
Seat reservation problems

HelloMy friend and I are going from Barcelona to Copenhagen. But we can’t make the seat reservations, that we need, through the app or website and at the station we could only buy the seat reservation from Barcelona to Paris (which is the first stop) but not the next stop in Manheim and Hamburg So how do we make sure that there is available seats for our upcoming trips when we can’t book it in advance. Hope to hear from you

3
R
Railmaster
2 years ago
C
chrismsthomasNew aboard
asked in Eurail & Interrail Passes
Have a Eurostar reservation but can't add journey

Hi anyone and everyone: I have a Eurostar reservation tomorrow from Brussels to London, already paid for and confirmed. However, when I try to add the journey in the app, it can’t find my train (only an earlier or later one). I’m worried I might have issues if I only have a reservation and not a journey QR code? Many thanks to anyone who has some advice here at short notice!Cheers!

4
N
Railmaster
2 years ago
Bianca Haw
Bianca HawNew aboard
asked in Eurail & Interrail Passes
What does my Pass cover?

My mother and I have our Passes and now I am trying to see what the pass itself covers. We are planning to go through several countries but I was wondering if the Pass only covers the main trains between countries or also smaller lines within each country? For reference, we are going to Paris, Germany, Prague, Vienna, Austria, Rome and Switzerland. 

3
N
Railmaster
2 years ago
E
eliesRail rookie
asked in Eurail & Interrail Passes
Wrong travel day

Hi everyone, my name is Elies Buchheister and I accidentally chose a wrong travel day. I had no clue that I was choosing the first travel day when I was creating my trip.  I accidentally choose October 23 as my first day traveling but my First day travelling will be tomorrow on October 25. I haven't booked any train for October 23  and now I have 4 travel days left in my app.Please I need help because I need all travel days! I already tried contacting someone from Interrail but it says that they will try to get back to me within 7 days!I don’t have 7 days!! My booking number is IN30326752

3
N
Railmaster
2 years ago
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