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12272 Topics
Beatrice Candiano
Beatrice CandianoRail rookie
asked in Train connections & reservations
Seat Reservation not available

Hello! I am trying to reserve 4 seats for the train E50 Milano Centrale-Spiez (Switzerland) for the day 9th August but I am told that the seats are not available to reserve. How can I proceed?

2416
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Railmaster
3 years ago
A
AlexRail rookie
posted in Train connections & reservations
Reservation EC Berlin - Warszaw not possible

Hi all, In a few days i'm going from the Netherlands to Poland. It is quit easy to make reservations for Polish trains (due to corona, you need to make reservations for all fast trains), but for the EC from Berlin to Warszaw it is just not possible. I tried making a reservation with Interrail, DB, and PKP.  It is however possible to make a reservation for the same train from the first Polish station (Rzepin) to Warszaw. So I guess the only possibility is to buy the seat reservation at Berlin Hbf. Does anyone have experience making a reservation for a Polish train at this station? And is it a good idea to just make a reservation for the Rzepin - Warszaw section already? Thanks a lot, Alex

5136
A
3 years ago
Gayathri Venkatram
Gayathri VenkatramNew aboard
asked in Train connections & reservations
not able to reserve in TGV-SCNF

Hi Fellow interrailers. Hope someone can help, we are not able to book a only reservation ticket from Nimes to Bruxelles. It shows no price available and to try again or find alternate route. This is the best route we have but are not able to book via the website or app. Is there an alternate way to book the same route - maybe call TGV or some other option to do offline?? Thanks for the help

1572
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Railmaster
3 years ago
G
GranpaRail rookie
asked in Eurail & Interrail Passes
Interrail Italy Pass 3 days - could be used only for 2 trips :(

Hello,I’ve been to Italy with my daughter last week and this week. We had a Interrail  Italy Pass for 3 days.Anyway, it was quite annoying to me because we could only use 2 of the 3 trips, so I had to buy a expensive train ticket for my daughter and myself from Trenitalia for about 200,- €, because the app wouldn’t let me add the 3rd trip to my pass. It said that my travel days were already used. I guess the reason was I still had a travel day added which we did not use, as we had some changes in our travelling plans (but I guess that’s what the whole Interrail concept should support … ?). Anyway, there was no journey added to this day anyway, also no reservation! Why then was this empty day counted? I could not delete it either.Anyway, I feel like we really have been cheated. There is no Hotline of Interrail/Eurail whatsoever. The chat help is a bot and does not understand anything.The only means is this Community - which I only now after being home again find the time to write in - o

1723
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Railmaster
3 years ago
U
UrsulaNew aboard
asked in Eurail & Interrail Passes
Change travel day in mobile pass

Hi,I have bought an one country mobile pass for three das. The pass shows me that I have activated three days n a row but I want to travel on three not continuous days. How can I modify my pass? GreetingsUlla

931
N
Railmaster
3 years ago
KDover
KDoverNew aboard
asked in Eurail & Interrail Passes
Time changes when I try to select a certain train departure

I am trying to select a departure time for our Eurail pass but when I pick an early time (before 6am) the date changes to the day before. Is this due to the time difference between the US & Italy? Will it correct itself when we actually travel? Not sure how to move forward with this. Thanks

271
N
Railmaster
3 years ago
L
LupNiRight on track
posted in Train connections & reservations
All reservations shown as "Not available"

Hello!I am trying to book seat reservations on the Interrail website. The train I would like to book (a TGV Paris-Karlsruhe) is shown as “Not available”. At first I thought the train might be full, but then I also checked other dates (every day of the week) and other cities (Stockholm to Malmö, Hamburg to Karlsruhe or to Amsterdam, etc...)Every single train I checked, regardless of time of day, date or city, is shown as “Not available”.Is there anything wrong with the website or the interface, or am I missing something?For information; I tried on both Chrome and Firefox, as well as the app. I have a valid mobile pass, bought at the end of June, which I will start using next week. I am booking only for myself.Or perhaps I need to add the travel days to the mobile pass first?I’m thankful for any help or tips!Cheers,

6288
Cecile Ma
3 years ago
Arnoldo Portillo
Arnoldo PortilloRail rookie
asked in Eurail & Interrail Passes
Global mobile Pass activation

I have problems to activate my global mobile pass in The Rail Planner APP. The message says “Something went wrong” We couldn´t load your Pass details. Make sure you are online and try again.Also, I have tried to uninstall and install the app again and again,  I went to Eurail Aid Office in Dusseldorf and they couldn´t help me. They were asking me a paper ticket and I understand that The Global Mobile Pass is paperless. 

1452
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Railmaster
3 years ago
Ineke
InekeNew aboard
asked in Eurail & Interrail Passes
Ordering of a greek island pass

I would like to book the greek island passes for 4 days in 1 month for 2x youth and 2x adults. Our trip starts on August 15th. About this I have the following questions: How do I book these passes? When I want to book, then the earliest selectable start date is August 20th. Is it possible to make a booking for mobile passes? I cannot select this option.

2612
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Railmaster
3 years ago
Zahra Zahra
Zahra ZahraNew aboard
posted in Train connections & reservations
Venice to Paris

How and where can I book a train ride from Venice to Paris.   ( looking for scenic but comfortable).  First time doing this

381
M
Railmaster
3 years ago
Martin Laurens
Martin LaurensRail rookie
asked in Eurail & Interrail Passes
My outbound journey used up 1 of my travel days

Hi team, I’d like to know why if I reserve the outbound ticket they say I used one day of my pass (6/7 days left) ? I well selected the outbound ticket … And how can we pay the seat reservation ? I don't understand how it works…  Thankkkks in advance 

1833
seewulf
Railmaster
3 years ago
Lørenzo
LørenzoRail rookie
asked in Train connections & reservations
Reservation booked but no tickets arrived

I made my e-tickets reservation several hours ago, there was a problem with one leg of my journey which I did solve by myself asking interrail for a refund on that specific leg. About the other reservations which they said to me were booked in an email, I haven’t received any ticket yet, and they also do not appear online in my account after 4+ hours. I’ll leave this Tuesday.

843
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Railmaster
3 years ago
D
dzeniel021Rail rookie
asked in Eurail & Interrail Passes
bought and activated wrong pass - refund?

I was planning a trip from Germany to Sweden, and for that ourpose bought a flexi pass, which later turned out to be the wrong kind of pass for my needs, but I didn’t know it at that time. later, on the day my travel was supposed to commence, I activated this flexi pass and noticed that I couldn’t add any german or danish trips to my pass. I panicked and immediately bought the correct global pass, which I used to reach my destination.Issue now is, that I am unable to refund this although activated, but fully unused flexi pass. Is there some way for me to receive some kind of refund? I’m a student and have little money as it is, and this issue was caused because of a misunderstanding.

1943
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Railmaster
3 years ago
FabianD
FabianDRight on track
asked in Train connections & reservations
Zug von Brenner - Bologna

HeyIch will am Freitag von Augsburg - Neapel fahren, dafür habe ich ein Italien Pass gebucht.Die Strecke Augsburg - Brenner würde ich mit einem normalen Ticket fahren und dann ab Italien das Interrail Italien Ticket für die Strecke Brenner - Neapel benutzen.Ich kann jedoch die Strecke Brenner - Bologna nicht Buchen bzw. sie nicht in meine journey hinzufügen, “conditions apply” steht in der App.Die Reservierung dafür konnte ich aber schon kaufen bzw. habe ich schon gekauft.Kann ich jetzt trotzdem mit diesem Zug fahren oder ist das nicht möglich?Ich muss um 16.00 Uhr in Bologna sein, da von dort mein bereits reservierter Zug nach Neapel fährt. Mit welchem Zug das am Ende klappt ist mir prinzipiell egal:) Vielen Dank bereits für eure Zeit 

21859
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Railmaster
3 years ago
A
AliciaNew aboard
asked in Train connections & reservations
Greek Islands - how to book ferry

Hi, if I purchase a 6 day Greek ferry pass, how do I book the actual ferry? Can I just turn up at the dock and purchase a ticket? Or do I have to email/call someone to reserve a space on the ferry? Would appreciate any advice! Many thanks x

1441
N
Railmaster
3 years ago
N
NaomibRail rookie
asked in Train connections & reservations
Centovalli route, Domodosolla-Locarno; reservation

Hello!I booked an interrailpass for August. We want to join the Centovalli route from Domodossolla to Locarno. On the website from interrail it says that we can use our interrailpass on the hole route of the Centovalli route. But if I click on the website of the centovalli route it says I have to book tickets and make a reservation. I can not make a note or something to say that I have an interrailpass. Can someone tell me how to make a reservation for this route? Did someone maybe already take this route? I would like to hear if someone knows something about this :)) Greetings!Naomi 

3422
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3 years ago
M
Maurice137Rail rookie
posted in Eurail & Interrail Passes
Problem with registering a journey

Hi everybody😊,I want to add a journey to my Personal Account. Unfortunately when I'm trying choose a Country( I have a one Country interrail pass) I'm not able to choose a Country, the computer doesn't save it. But it's only the country category, nothing else. Has anobody had the same or a similiar problem?Kind regards Maurice

564
M
3 years ago
Y
ykulusNew aboard
asked in Eurail & Interrail Passes
Can I extend/exchange my pass with Plus?

Hello!I’m planning to do a trip around Europe with in the next month. Not sure if I will need 5 or 10 travels days. Can I easily exchange my pass, pay a fee and extend it with a Plus Upgrade?All the best!

7442
N
Railmaster
3 years ago
Selina Jessica Heller
Selina Jessica HellerRail rookie
asked in Eurail & Interrail Passes
Ich habe ausversehen einen outbound/inbound Travelday eingelöst. Was mache ich jetzt?

Ich habe ausversehen einen outbound/inbound Travelday eingelöst und den Travelday zwar wieder gutgeschrieben bekommen, aber ich brauche noch zusätzlich ein outbound/ inbound Tag…was mache ich jetzt?

2744
N
Railmaster
3 years ago
R
RoosNew aboard
posted in Train connections & reservations
Boat to Zakynthos - where to book

Hi everyone! Im travelling around and want to go from bari or brindisi to greece to visit zakynthos, if possible also kefalonia + travel to igoumendi to get the boat back to italy. I cant find a boat to make a reservation. Any help is welcome, thank you!

1072
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Railmaster
3 years ago
E
emmaRight on track
asked in Train connections & reservations
Thessaloniki - Ljubljana

Hello🌞I am currently in Thessaloniki and would like to get to know some Balkan countries in the near future and my last destination is Ljubljana. The following countries are roughly on my plan.Nordmazedonien or Bulgaria-Skopje -SofiaAlbania-ShkodërMontenegro-Durmitor-Budva(Bosnien & Herzegowina)Croatia-Dubrovnik-KrkaSlovenia-Ljubljana-Bleder Lake Does anyone know good train connections or can recommend places? I have also heard that many trains (for example from Thessaloniki to Skopje) do not run at all due to Corona.Thank you for your help!Emma

2092
E
3 years ago
D
daaviid06New aboard
posted in Train connections & reservations
Reservation between amsterdam - paris

Hello, we are travelling between Amsterdam and Paris, and all the trains we found require reservation. So, anyone knows another way to travel along France without compulsory reservation? (or cheaper)Thank all of you

1892
seewulf
Railmaster
3 years ago
M
Marco HofmanNew aboard
asked in Eurail & Interrail Passes
5 passes on one device to three devices

We travelled with 5 mobile passes on one device. Now we'd like to seperate and upload our passes on more individual devices. Is that possible?

1542
N
Railmaster
3 years ago
Wilco Kruijswijk
Wilco KruijswijkRail rookie
asked in Train connections & reservations
Reservation issue: not enough time to get paper ticket

Hi there! Maybe someone can help me out!I want to travel to Barcelona on August 8th. Therefore I need a reservation for the train from Paris - Barcelona. Unfortunately that’s not an e-ticket, but a paper ticket… Since it takes at least 6 business days to send it out I’m a bit stuck…My question is:1. What is your experience with this? I was hoping to just get an email which I could print out…2. Is it possible to make a reservation on the 8th at Paris-station for this train?Hope to hear from you!Save and fun travels to you all!

3802
Wilco Kruijswijk
3 years ago
Lisa Rubin Solomon
Lisa Rubin SolomonNew aboard
asked in Train connections & reservations
Are High Speed trains covered with Eurail?

Travelling from Paris to Beaune (overnight) ont Nice next day.  Can we use a eurail pass. Is it good for high speed trains? Thank you

531
N
Railmaster
3 years ago
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