Sorry, the person from customer support already proceeded with the refund. Thank you for the fast answers
Hello! Yes I followed the procedure but now I can’t request the refund for the first one, it shows an error and that I should try again. How can I do it? I need the money back asap
It just happened today, i sent my format but hasn’t received a reply yet
Did they fix this? It happened to me but I don’t have screenshots and it is unfair that I need to but other tickets, then are they going to refund 100% the first one?
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