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Replies posted by Matthew Kerr

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Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

URGENT CURRENTLY TRAVELLING - FRANCE TRAIN STRIKES - BARCELONA TO PARIS

You're welcome ! And let us know how it goes Enjoy your last day in Barcelona We have safely arrived in Paris! The only tight turn around was Cebère. Spanish police got on one station before to check passports, and because of that, it took an extra 5 or so minutes to arrive! And then the French Police were there to check our passports, so we had to all race for the train. There were even a few other passengers who were going to Paris after having (what I believe) the same train cancelled!And strangely in Perpignan, there was at least two free seats (from what I could see in my section anyway) available that weren't used for the whole trip. Anyway... we're here for the next few days! We've used up our Eurail passes too so we're on our own lol Thank you all for the help! It really is appreciated 😊

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

URGENT CURRENTLY TRAVELLING - FRANCE TRAIN STRIKES - BARCELONA TO PARIS

But it's odd because when I asked her if it's possible to board at Perpignan, she essentially said no as it's at Montpellier. No offer to change the trains over either? Ah well. And no they didn't but I guess I didn't ask them outright. She wasn't that forthcoming about the train being cancelled and when I asked her what could be done, she said I could either receive a refund or change my travel dates (would have been on the 24th). That's incomplete information from SNCF and therefore a breach of Regulation 1371/2007. You're always entitled to use another connection and they should at least have mentioned the possibility to use other trains. I bet she didn't mention SNCF would have to pay for any extra hotel nights until the first train they were offering you. Oh wow, no they didn't mention anything about using another connection, using other trains or even paying the extra hotel nights! That would have made things really easier if we had known this... the email did state I co

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

URGENT CURRENTLY TRAVELLING - FRANCE TRAIN STRIKES - BARCELONA TO PARIS

Done! All booked, will activate the tickets as we get closer to the departure times. Massive thank you again!!

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

URGENT CURRENTLY TRAVELLING - FRANCE TRAIN STRIKES - BARCELONA TO PARIS

Okay, a bit of an issue with Cebère train station as there doesn't appear to be one to Perpignan at 1026:

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

URGENT CURRENTLY TRAVELLING - FRANCE TRAIN STRIKES - BARCELONA TO PARIS

They did refund the cancelled TGV so that's been sorted!I will make sure that we enter via Casa Battló instead! It's a tiny bit of an extra walk, but if that makes it easier for us to get in then we'll do it!Thank you for all the information, I have taken a screenshot of the trip and your advice in case we get into a internet blackspot, lol. I'm not as anxious now, but I'll be completely relieved when we're in Paris!!EDIT: Oh I'm just booking the tickets for tomorrow- does it matter on the Eurail app if Cebère station is either the French or the Spanish side?

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

URGENT CURRENTLY TRAVELLING - FRANCE TRAIN STRIKES - BARCELONA TO PARIS

Ahhh that would make sense then! But it's odd because when I asked her if it's possible to board at Perpignan, she essentially said no as it's at Montpellier. No offer to change the trains over either? Ah well. And no they didn't but I guess I didn't ask them outright. She wasn't that forthcoming about the train being cancelled and when I asked her what could be done, she said I could either receive a refund or change my travel dates (would have been on the 24th).I'm quite nervous about starting the trip here at Barcelona as Barcelona Sants is around 3km from our accommodation and Passeig de Gracia is a lot closer (900m, 18 minute walk). From what you have mentioned, I feel a little bit relieved that Cerbère and Perpignan should be quite straight forward, but I will have to make sure to pay attention to the correct trains and train number!! In Italy we boarded the completely wrong train (I read the train number incorrectly) as they were both leaving from the same platform within minute

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

URGENT CURRENTLY TRAVELLING - FRANCE TRAIN STRIKES - BARCELONA TO PARIS

Morning! Just got off the phone to SNCF and was informed that it's not departing from Perpignan, but Montpellier St Roch... so it looks like we will have a super early start tomorrow morning! At least we get to Paris earlier (was supposed to get there at 2130 with the cancelled train)I think we are close to Paseo de Gracia (Passeig de Gracia? The metro line?) So I might go there today sometime to try and navigate the area. Otherwise we will go to Barcelona Sants - if we can catch a taxi at that time that is! What are the trains like between Barcelona - Cerbère - Perpignan - Montpellier? Are they often full during these times? We all have 3 medium to large suitcases so we have to navigate the trains with those... Also did you have any advice or suggestions for the short turn around times we have between trains? I notice the shortest time is around 7 minutes at Perpignan. We just don't want to miss that train (for example) and then have to rethink our whole schedule again... lol!

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

URGENT CURRENTLY TRAVELLING - FRANCE TRAIN STRIKES - BARCELONA TO PARIS

My friend was worried about the Paris strikes and it looks like she had every right to be...! We only just booked these seats this morning too!!I double checked the booking emails and it does say that we can contact them between 8am and 8pm, so I'll keep that in mind. I will definitely let you know the outcome... and whether we get to Paris on time! But like you said, anything can happen... but I'm hoping this is the only issue we face (touch wood!) Thank you again, seriously. We had absolutely no idea what we were going to do. Watch this space for updates...!!!

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

URGENT CURRENTLY TRAVELLING - FRANCE TRAIN STRIKES - BARCELONA TO PARIS

Thank you!! I have booked both tickets for option 3 as you suggested, but will contact SNCF tomorrow to confirm if we can still actually depart from Perpignan if we make our way there. To confirm regarding the seat refunds for TGV, who do we need to contact to apply for those refunds (over the phone or online) and does the refund request need to be made by the 22nd, or can it be made on the day of departure but just before the train departs?

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

URGENT CURRENTLY TRAVELLING - FRANCE TRAIN STRIKES - BARCELONA TO PARIS

There's three of us altogether! Your suggestions made me realize something: upon checking the availability of the train, it looks like they have created a new departure station, being Perpignan station: Do you think it's still possible to keep said reservation and just find a way to get to Perpignan before 4pm? Or should we just go and book those trips as you suggested? Thank you again!!

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

URGENT CURRENTLY TRAVELLING - FRANCE TRAIN STRIKES - BARCELONA TO PARIS

Thank you so much for checking! I really appreciate this, my friends and I have been thinking of every other plan since we found out and it's so difficult to check on our phones especially since we're not familiar with European train systems...With all of these train rides, will they need to be booked via Eurail? And in particular, will the Spanish one need to have reservations? (We had a VERY long and complex reservation issue with Renfe... Would prefer not to go through that again!) And with the TGV Paris lines, reservations will need to be booked for them too correct?As you mentioned, hopefully SNCF will reimburse or change trains for us but we will contact them tomorrow.

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

How to book/reserve seats for Spanish trains? (Dummy edition)

Just to clarify that going to any Spain train station is for reserving seats only? Will I still need to use my Eurail pass to book tickets to and from the Spanish cities?

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

How to book/reserve seats for Spanish trains? (Dummy edition)

Amazing information and details as usual, thank you in advance, will do this once we get into Barcelona!!

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

How to book seat reservations

Thank you so much to all for the detailed information and speedy replies! My friends and I are currently on a trip and we just got on at Berlin Hbf to go to Munich and we didn't know about the reservations so we had to move and now I'm currently sitting on the floor in between carriages! Lol

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

How to book seat reservations

Muenchen Hbf - Roma Termini (interchange at Verona Porta Nuova): depart 11:32am on the 9th of May. Ticket reservation has been booked from Verona to Roma Termini, but not from Muenchen Hbf to Verona

11 months ago

Matthew KerrKeeps calm and carries on

asked in Train connections & reservations

How to book seat reservations

Thank you for the detailed replies! I have booked seat reservations on our 9 hour Munich to Italy trip, but only for the Italian part of it. How would we book tickets for the Munich part? Would it be the same website?

11 months ago

Matthew KerrKeeps calm and carries on

asked in Eurail & Interrail Passes

22 Day Eurail pass

Thank you so much for your reply! We aren't sure where we're going to be in 18 days time and unfortunately we've already activated and used the passes. We will play it by ear and see what happens nearing the end of the 22 days!

11 months ago

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