Hello @Claudi.Moll can you help resolve this issue? My travel day I need to use on my pass is coming up tomorrow. I need this resolved asap, please!
I hope you are right. The travel day I need to use but was taken up by this incorrect travel day in the app is coming up on Tuesday July 26th. I need this resolved asap otherwise I'm losing out on an entire travel day for no reason.
Can anyone be tagged to help escalate this issue? I need this resolved otherwise I’m losing an entire travel day because the app design sucks.
Yes I filed a ticket and included all that information. Yes I am currently travelling. I am still waiting to hear back from customer service but the days I need the travel days on my pass is coming up soon. I need this resolved ASAP.
Doing some checks on the OEBB site, it looks like I can reserve a business class seat up to July 10th 0530. But cannot for July 11th 0530. I will check in a few days if it’s bookable for the 11th and if so, then it is some kind of window that hasn’t yet reached my actual intended date of July 23rd.Doing a quick calculation and it looks like July 10th is about 45 days from now so maybe that’s the current reservation window for the Vienna to Zurich Railjet Express on the OEBB site.
OK yes, I was able to figure it out since making this post, so I did the reservation on the OEBB site for NJ402. On a side note, I have another itinerary earlier in my trip which is 7/23, Wien Hbf to Zurich Hbf 0530 which I am trying to buy the 15 EUR business class upgrade. However I do not have an option on the OEBB site to upgrade. Checking earlier routes for the same 0530 train earlier in the month I do get the option, so I am wondering if it is too far out to reserve business class seats as it is more than 60 days out is why I can’t reserve the business class seats yet?
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