Hello, for personal reasons I will not be able to make the Interrail trip that I had planned for this August. I received the pass thanks to the raffle carried out by DiscoverEU, and I would like to use it in the summer of 2023. To do this, since this year's pass will expire, I have read that an exchange is necessary, and I have to buy a new pass first, and later, contact you for the refund of the older Interrail pass. My question is that, if I have received the trip through DiscoverEU, I am also entitled to this exchange and subsequent reimbursement, in order to be able to carry out my long-awaited trip in the summer of 2023. Thank you in advance.
Hello, I have already purchased the Interrail pass, but for personal reasons I will finally not be able to make the trip I had planned for this August. I have read that I have 11 months from the moment of purchase to activate my Interrail pass, but that it can also be deactivated later. My question is whether I could activate the pass, for example, in November and deactivate it immediately afterwards so that I have 11 more months to go and be able to make my long-awaited trip in the summer of 2023 without my pass expiring and without losing my purchase. Thank you very much in advance.
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