Hello!Interrail just announced relay strike action that will impact rail networks across the Netherlands on the 9th, 13th and 15th of September which affect my travels and I don’t know what to do now and need advice.Interrail states: “There will be no trains throughout the Netherlands on these days.” On the 9th I’ll travel from Berlin to Amsterdam, will this also be cancelled, how do I know?On the 15th I’ll travel from Amsterdam to Paris and the Thalys website does not state that these trains are cancelled (only a few due to construction), so how do I know if it is cancelled or not?
The train I made a reservation for got cancelled by Thalys and I received the information per email that I can get a free exchange or refund. The train departs at Amsterdam Centraal on the 15th of September and goes to Paris North.When I want to cancel my reservation, I would only get back 75% of the reservation costs and the database still shows this train even though it got cancelled, so I assume that is why I am not able to get back the full cost yet.I already sent a request to the customer service two days ago; however, I can’t estimate how long I must wait for a response. Since this is a popular (and pricy) route and requires a reservation and there is less than a month left, should I already make a new reservation for an earlier train and then hope to get back full refund later or should I just wait for customer service to reach back to me?Other suggestions are appreciated as well! :)
I booked several seat reservations weeks ago and they all showed up in the reservation overview, I also checked two days ago and they were there. However, today they aren’t there anymore. Has someone experienced something similar? Is this a technical bug? I am really worriedFor information: I tried using a different browser, my phone etc. and it still doesn’t show up. One train I made a reservation for got cancelled, could that be the issue?
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