I'd like to reserve a seat for the train from Barcelona to Paris on December 16. I'm trying to pay 10 euros because it's marked as mail delivery, but the payment is no longer processed because it's being replaced with an electronic ticket. I can't even book a seat on the train from Paris to London on December 21. This section is displayed as an electronic ticket from the beginning, but no further progress is made in the last payment window. What should I do? You try many times and try for several days, but you still fail. I look forward to your help.
10월 21일에 유레일 사이트에서 결제하였으나 좌석 예약이 제대로 되지 않았지만 300유로가 지불되었습니다. 그 후 제 메일로 아래와 같은 메일을 받았습니다. 10월 21일 이후로 아무런 조치가 없고 안내도 더 이상 없습니다. 언제쯤 환불이 될까요? 어떻게 항의를 해야 할까요? "주문 번호 R20221076003에 대한 환불은 현재 기술적인 문제로 인해 처리되지 않았습니다. 걱정 마세요. 우리는 가능한 한 빨리 귀하의 돈을 환불하기 위해 노력하고 있습니다."
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