Hi,I’ve broken my phone yesterday evening and I’m travelling today, at 11h26. I’ve contacted the Customer Support by filling up their form yesterday evening when it happened but I haven’t had an answer yet. Do you know if it usually takes time ? Is there another way I can disconnect my pass from my broken device ?Update : they answered 15mn after this message. So thanks to the Eurail / Interrail team for their quick reaction !
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
