I have contacted customer support on march 30th to get a pass cover numbers so I can make some reservations. How long does it usually take to get an answer? I got a mail after two days saying that they have very much work to do.
We will be travelling on June 18th from Basel to Paris. We will have to change trains in Mulhouse, in the train table it says we have 12 minutes between trains. We will travel with a toddler, so we are a bit slower. Is there any possibility to see on which track the train arrives and where the next one leaves?
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