Hi, I was wondering if i can return my paper passes (purchased prior to covid) to change to Mobile passes for my upcoming travel. I would like to book my reservations now as it seems seats/times are running out. Please help. Travelling to Europe next week. I have emailed Eurail support my paper passes and waiting for a response so they can confirm it can be returned. And if confirmed i can repurchase Mobile tickets and wait for a refund for my paper passes.
Hi Eurail Team, I purchased my tickets back in Feb20 to travel but couldnt because of Covid. The borders are opening up and i would like to exchange my current paper eurail passes to mobile one to use in my upcoming trip. I have tried to call the agent who sold me the tickets, howver found out they have been liqudated. And i have contacted Support and they have asked to wait 48 days. It has been 72 hours with no response. I am travelling to Europe in May and wish to get an extension on my Global passes in order to use them. I look forward to hearing from you. Linda.
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