I made two support requests that (of course) are not being answered. (I only have got the automated “We apologise for the delay in responding” e-mail replies from eurail.zendesk.com.) One of them is meaningless by now, and the other one is not really urgent either. Can I cancel them?
As is already covered in another topic, the “trip” concept in the Rail Planner app and on the website are not connected. Which is OK I guess, as long as you are aware.But for some reason I seem to have created several unnecessary trips on the website. They all have me as passenger. I can’t delete myself from the trips, and I can’t delete a trip before I have deleted the passenger(s). Huh? Should I just give up and let them be there, perhaps rename the bogus trips to something obvious so that I know to not get distracted by them in the future?
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