Added today as a travel day accidentally on the app. Cannot delete. I need all my travel days and this ghost travel day deleted from my pass.The app defaults today as the travel day and it is a very easy mistake to make. I need this travel day removed. I filed a ticket a few days ago but I have not received a response. I need this done ASAP and escalated if possible. Please see attached screenshot. I need the travel day removed from my pass. I have not connected any journey to this travel day so it should not count as a travel day nor did I use any rail services that day. I need all my travel days for my pass and losing a travel day to this bad UX on the app is wrong and should be corrected.Travel day to delete: July 19 2022 Moderator Note: Redacted pass and reservation information.
I am planning on doing my reservations using a 5 day/1 month Eurail pass and one of the legs is to take OBB Nightjet from Zurich to Amsterdam on 7/30. I see NJ402 servicing this route on 7/30 from Zurich to the Netherlands.However I do not see NJ402 Zurich to Amsterdam as an option when searching on Eurail’s site. Checking OBB’s site and Trainline I do see NJ402 Zurich to Amsterdam route as an option, but Eurail’s site only shows NJ402 going from Zurich to Utrecht. Is this a bug in the website? I don’t want to book Zurich to Utrecht; I want Zurich to Amsterdam and clearly NJ402 goes towards Amsterdam Centraal but for some reason the site does not list it as an option.Alternatively is it possible to reserve not on Eurail’s site for train days valid on a Eurail pass? I guess if I can reserve elsewhere and circumvent Eurail’s site that might work but I wanted to reserve all the seats I needed to on Eurail’s site out of convenience.
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