Hello--I am struggling with adding a trip to the mobile app pass. We are a family of 5. I have activated the travel day and created unique trips under My Trips….but I receive only the option to connect to a paper pass when I try to add to My Pass. I appreciate any help. I have reservations booked for these trips, as well.
I activated passes for 5 travelers today and noticed that several dates were changed by one digit. I need to book reservations (limited routes) and cannot do so until this is corrected--but I am unable to reach customer service
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