I previously asked a question re this but it’s disappeared.In a few weeks, I arrive at Heathrow Terminal 4 at night. No guarantee the flight will be punctual, but I’m hoping to be on an Elizabeth Line train by 2100 hours to connect to my destination beyond the London stations.Eurailpasses are valid on Elizabeth Line (as it’s a National Rail service) but given there’s no booking office at Heathrow T4, how do I get the paper pass stamped and the validity dates of my consecutive Global Pass entered?Of course, I can always ask staff if I can travel through to a station with a booking office, but what if the staff are grumpy or officious and won’t let me do this?
My understanding is:(a) Eurailpasses are NOT valid on Heathrow Express(b) as almost always with local suburban rail operators, Eurailpasses are similarly NOT valid on London Underground (‘Tube’) trains (and buses/trams)however:© Eurailpasses ARE VALID on the newly opened Elizabeth Line (Transport for London) between say London Heathrow Airport terminals and Paddington, or elsewhere on the route (though once one tries to connect to the Tube, one would have to have a valid Oyster Pass issued by TfL.(d) Similarly, Eurailpasses “may” be valid on London Overground trains.Is the latter - c and d- correct?If so, where can one have a Paper Eurailpass validated at Heathrow? Will a TfL staffed booking office do it?
My Eurostar journey is a little more than six months away so I’m cognisant passholder reservations may not have opened.However, when searching for station names on the Belgian Railways’ site, it doesn’t bring up ‘London’. In contrast, it displays ‘Lille’.Is there some problem with the website?
I ordered our passes by 7 June 2022. Eurail shows payment as received, but hasn’t yet sent the passes by mail. It claims we will receive these by 16 July 2022.We are in Australia and depart for overseas towards the end of September 2022.With previous Eurail Golbal Passes years ago, I had always bought a paper pass locally from a Eurail-affiliated travel agent, but the only one in Melbourne I tracked down said it only sells mobile passes (at a substantial added cost to the price the Eurail site charges.We don’t want mobile passes as I can’t rely on smartphones, and as a bonus I enjoy filling in the record of travel and posting it to Eurail once back in Australia.I realise the Eurail office is likely to be very busy (and perhaps is having difficulty obtaining sufficient staff) but there’s not even a Eurail Aid office in London, UK, Paris or France yet the UK is where we commence our travel.It’s impossible to book seats on compulsory reserved seat trains until we have the paper Pass num
The Eurail site suggests there are no Eurail Aid offices in London, the UK generally, Paris or France.This is a major omission, especially since these are nations where a very large number of Eurailers commence their Pass usage.Are there any plans to rectify this? If Eurail Paper Passes don’t arrive in the mail, why can’t they simply be cancelled and reissued at such an office? (I assume the answer may be ‘we can’t prevent fraud’). But latter could be minimised by ‘blacklisting’ particular Pass numbers if they were crosschecked against purchasers’ names. In any case, they need a valid passport to accompany for validation at a ticket office.
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