I have already submitted for help to customer support but looking to travel this morning and haven’t heard back. I have 4 passes linked on my device. They are all show two time in the My Pass screen. Two of the passes are allowing me to link journeys to them and I can see a ticket for today’s journey in the My Pass section as expected.However the other two won’t allow me to add a journey to the pass and therefore I do not see a ticket in the My Pass section. When I try to link I get this generic error message. I submitted requests for help and from what I can tell there is no support in person at any Paris train station. Any suggestions?
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
