can‘t add a journey to my pass

  • 24 April 2022
  • 3 replies

  • Full steam ahead
  • 1 reply



I can‘t add a journey to my pass in my mobile ticket. Every time I try I get a notification „something went wrong“. 
Generally, my pass is all set, I didn’t use any of my travel days yet…

The viability period of my pass starts tomorrow. Is this the problem? I thought I could add and activate a journey to my pass beforehand…

I am really devastated…


Best answer by Jom 24 April 2022, 13:45

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3 replies

Would be nice if the app give some more information then only: “Something get wrong”.

Userlevel 7
Badge +8

Good you solved it!

Do you have iPhone version 23.1.0? (Go to More, scroll to the bottom)

I'm asking since only the iPhone version seems to have problems lately.

I fixed it myself, I forgot to update the app. 
Now it works!