Solved

can‘t add a journey to my pass

  • 24 April 2022
  • 3 replies
  • 205 views

  • Full steam ahead
  • 1 reply

!urgent!

Hey,

I can‘t add a journey to my pass in my mobile ticket. Every time I try I get a notification „something went wrong“. 
Generally, my pass is all set, I didn’t use any of my travel days yet…

The viability period of my pass starts tomorrow. Is this the problem? I thought I could add and activate a journey to my pass beforehand…

I am really devastated…

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Best answer by Jom 24 April 2022, 13:45

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3 replies

I fixed it myself, I forgot to update the app. 
Now it works!

Userlevel 7
Badge +9

Good you solved it!

Do you have iPhone version 23.1.0? (Go to More, scroll to the bottom)

I'm asking since only the iPhone version seems to have problems lately.

Would be nice if the app give some more information then only: “Something get wrong”.

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