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can‘t add a journey to my pass

  • April 24, 2022
  • 3 replies
  • 222 views
J
Full steam ahead
  • Jom
  • Full steam ahead

!urgent!

Hey,

I can‘t add a journey to my pass in my mobile ticket. Every time I try I get a notification „something went wrong“. 
Generally, my pass is all set, I didn’t use any of my travel days yet…

The viability period of my pass starts tomorrow. Is this the problem? I thought I could add and activate a journey to my pass beforehand…

I am really devastated…

Best answer by Jom

I fixed it myself, I forgot to update the app. 
Now it works!

3 replies

J
Full steam ahead
  • Jom
  • Author
  • Full steam ahead
  • Answer
  • April 24, 2022

I fixed it myself, I forgot to update the app. 
Now it works!

R
R
Railmaster
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  • rvdborgt
  • Railmaster
  • April 24, 2022

Good you solved it!

Do you have iPhone version 23.1.0? (Go to More, scroll to the bottom)

I'm asking since only the iPhone version seems to have problems lately.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
T
  • treinrondreis
  • Right on track
  • April 26, 2022

Would be nice if the app give some more information then only: “Something get wrong”.

R
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