Solved

Change birthday data


My birthday data is wrong, I already contacted costumer service but I am concerned that they don’t contact me before my first day (1 June. I don’t know how to change.

icon

Best answer by AnnaB 23 May 2022, 20:06

View original

7 replies

They changed it in time

Hi! What did you end up doing? I have the same issue

Is only the day, do you think it's gonna be a problem? 

Is there another way of solving this? 🥺 I don't know what more I can do :(

Userlevel 7
Badge +9

@Marion Could you flag this to support? Travel date is coming close.

They still haven't answered me. I do not know what to do

Userlevel 7
Badge +9

Only Customer Support can change this. Have you contacted them using this form?

https://eurail.zendesk.com/hc/en-001/requests/new

When contacting Customer Support you must tell them that you will start your travel on the 1st of June so that they can prioritise your request. 

Reply