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Change birthday data


My birthday data is wrong, I already contacted costumer service but I am concerned that they don’t contact me before my first day (1 June. I don’t know how to change.

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Best answer by AnnaB 23 May 2022, 20:06

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Userlevel 7
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@Marion Could you flag this to support? Travel date is coming close.

Userlevel 7
Badge +9

Only Customer Support can change this. Have you contacted them using this form?

https://eurail.zendesk.com/hc/en-001/requests/new

When contacting Customer Support you must tell them that you will start your travel on the 1st of June so that they can prioritise your request. 

Hi! What did you end up doing? I have the same issue

They still haven't answered me. I do not know what to do

They changed it in time

Is there another way of solving this? 🥺 I don't know what more I can do :(

Is only the day, do you think it's gonna be a problem? 

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