Hello,
I have run into a bug and support hasn’t replied for over two days. When I try to access the pass QR/ticket on the mobile app, the screen freezes and no buttons can be pressed, page scrolled, etc. It seems a popup about an extra travel day causes the problem. Anyone knows how to access the tickets somehow? I am traveling today so I am a bit desperate…
![](https://uploads-eu-west-1.insided.com/eurail-en/attachment/b5f5bc52-beef-4d4d-838a-5776278661ff.jpg)