I need to return my paper pass as soon as possible.
The return label that came with the paper pass has the address:
Eurail. B.V., Int. Business Return Service, I.B.R.S./C.C.R.I. No.7, 3500 ZA Utrecht (NL).
- Can I know if this is the correct address to send the paper pass to?
- Also, I would like to know if the return label guarantees delivery, as I am sending the pass from the United States. If the return label cannot guarantee delivery, can I use DHL or FedEx to send it to the above address?
This is the return label that I have received:
![](https://uploads-eu-west-1.insided.com/eurail-en/attachment/d240a194-e0e9-4fd0-ba6e-4e7e6b971474.png)
I have already sent this question to customer service a couple of days ago, but I have yet to receive a response. I would greatly appreciate it if someone from Eurail can answer my question as soon as possible.
Thank you very much!
Yun