Response from customer service (took about 10 hours):I apologize for informing you that the seat reservation you attempted to reserve was not fulfilled.Since the reservation was unsuccessful, I've asked my team to revoke the payment. It will appear in the account after five to ten business days.You will need to book the seat reservation using the Rail Europe website and add that you have a rail pass while searching for the segment. “ I tried to book the seat reservation again and it went through without difficulty.AND, I have already received credit for the refund at my bank. :)
Was charged, no email confirmation (checked spam).Checked my raileurope.com account - nothing there either
Has been 2.5 hours. Nothing in Spam.
How long does it typically take to receive a confirming email from raileurope.com after the purchase of reserved seats?
Thank you!Got my seats booked. :)
Thanks for the response but, I am on the desktop at www.raileurope.com now and do not see a way to book reserve seats only (no ticket).
My mistake - I was confused about the option to buy 2 passes together. This entire thread was pointless -- sorry. :)
Thanks!
Thanks for the update. Please excuse this additional question if you have already answered it - I am not familiar with some of the terminology: I did check the seat61 link but unsure how to decipher ! What about the Lauterbrunnen-Murren aerial cableway and train?
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