@shropshirelad Is the workaround to change to 00:40 CET worked for you. I also in same situation and want to board Caledonian Sleeper at 23.40 from Edinburgh to London on 17/05. My thread here Night travel - will count day1 or day2 ? | Community (eurail.com) @Trip2EU I haven’t travelled yet but support have reached out to me and have been helpful. Perhaps worth while getting in touch with them. I wish this situation could be fixed, as your journey, like mine, is clearly one continuous outward journey and should be treated as such without resort to work arounds etc.
@rvdborgt The worry came from customer support insisting that it would use up both travel days and that no-one here is able to say that they have used the work-arounds without issues when boarding the Caledonian sleeper train. Thanks again for you help here, much appreciated.
Thank you for the helpful responses. In the absence of definitive advice from Eurail, we’ve decided to stop worrying about this, use up our 2 days travelling out and will now fly back to Scotland from Berlin. On a positive note, this will give us more time travelling but the situation re sleeper trains on outward journeys really does need to be sorted out.
Thank you @rvdborgt, much appreciated. I can’t find the section in the conditions of use that state that travel days on the mobile pass are assumed as 0:00 until 23:59 CET. Could you please point me towards this information, as I need to refer to this when I next contact support. They are not being very supportive atm - I am hoping that common sense will prevail, as I’m not abusing the system in any way, just trying to get from Scotland to Paris in one trip.
Just come across this same problem with the Caledonian Sleeper - I’ve put in a query to support but for now the manual journey entry seems to have done the job. It would be great if someone who’s done the trip from Scotland to Paris could confirm that it actually works. Thanks for the help @rvdborgt , much appreciated.
I was thinking along the same lines. I’m assuming that if I buy a 3 month pass today, I have until 6 April 2023 to activate it. If I activate it on that date, it is then valid for the 3 months following ie. April 6 to July 6.Is this correct?
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