Switching iPhone completely off and on solved the problem - sorry that this wasn’t as obvious to me as it should have been !
Good news the date at the top of the ticket page has appeared meaning that I can get tickets for other days apart from today. Hopefully now sorted and we can head off tomorrow as planned . Thankyou @AnnaB for raising my concerns John
@Camilo. the advice given so far hasn’t worked for me. I have resubmitted the customer service request saying that I am travelling as there isn’t an option for about to start. I will try to work out how to send you a private message but I am not very good with tech . Regards John
Thank you @AnnaB very much appreciated
Hi again @rvdborgt i really appreciate your help. So when I do that there is no provision on the screen to change the date - see photo having clicked the three dots
I did contact customer support. It didn’t ask me when I was leaving so all I could do was tick the category within 2 weeks . I got a reply saying I will hear within 2 days which is worrying
Hi again @rvdborgt thanks. I am due to leave tomorrow morning 19th so rather worried 😩 Both my wife and myself have iPhones but I can’t believe that the 30.2.0 version is the reason that my tickets cant show - if it is I am rather stuck I am afraid as have no android device
I assume I can remove the app bc and reinstall it without penalty on the off chance that would help? Regards John
The latest version of the app I can see available on the iPhone App Store is 30.2.0 - which is the one I have loaded , updated 1w ago. Is this the one you mean?
Don't be shy and let us know about your challenge.
Already have an account? Login
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
Sorry, we're still checking this file's contents to make sure it's safe to download. Please try again in a few minutes.
Sorry, our virus scanner detected that this file isn't safe to download.
