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Do the tickets only become visible on the day of travel

  • 18 April 2023
  • 4 replies
  • 78 views
John Carney
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Sorry to ask so many questions but I am not sure what I have done wrong so wondering if the tickets only become visible on the app when it’s the actual day of travel ? Can anyone confirm please as we are supposed to be leaving tomorrow morning 19 April and I am concerned . Regards John 

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Best answer by rvdborgt 18 April 2023, 16:15

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R
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Userlevel 7
Badge +9

Tickets can be viewed in advance. If you tap on "Show ticket” and it says "No ticket for this day”, then select another date at the top of the screen.

By default, the app will (try to) show the ticket for the current date.

Also see:

https://eurail.zendesk.com/hc/en-001/articles/7544877721245-I-cannot-generate-my-ticket-QR-code-No-ticket-for-this-day-error-message

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.
A
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Userlevel 7
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The advice from the experienced travellers in the Community is to never activate a travel day until just before boarding the first train of the day. If you activate a travel day in advance and your plans change you can’t deactivate the travel day on the same day.

Please note that I don't work for Interrail/Eurail and that I don't reply to personal messages.
John Carney
Rank

Hi again @rvdborgt i really appreciate your help. So when I do that there is no provision on the screen to change the date - see photo having clicked the three dots 

 

R
Rank
Userlevel 7
Badge +9

Hi again @rvdborgt i really appreciate your help. So when I do that there is no provision on the screen to change the date - see photo having clicked the three dots 

First tap on Show ticket, then change the date if you see "No ticket for this date”.

Please ask questions in the community and not via a private message. That's the quickest way to get a response. I don't work for Eurail/Interrail.

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