The latest version of the app I can see available on the iPhone App Store is 30.2.0 - which is the one I have loaded , updated 1w ago. Is this the one you mean?
I assume I can remove the app bc and reinstall it without penalty on the off chance that would help? Regards John
Hi again @rvdborgt thanks. I am due to leave tomorrow morning 19th so rather worried 😩 Both my wife and myself have iPhones but I can’t believe that the 30.2.0 version is the reason that my tickets cant show - if it is I am rather stuck I am afraid as have no android device
I did contact customer support. It didn’t ask me when I was leaving so all I could do was tick the category within 2 weeks . I got a reply saying I will hear within 2 days which is worrying
Hi again @rvdborgt i really appreciate your help. So when I do that there is no provision on the screen to change the date - see photo having clicked the three dots
Thank you @AnnaB very much appreciated
@Camilo. the advice given so far hasn’t worked for me. I have resubmitted the customer service request saying that I am travelling as there isn’t an option for about to start. I will try to work out how to send you a private message but I am not very good with tech . Regards John
Good news the date at the top of the ticket page has appeared meaning that I can get tickets for other days apart from today. Hopefully now sorted and we can head off tomorrow as planned . Thankyou @AnnaB for raising my concerns John
Switching iPhone completely off and on solved the problem - sorry that this wasn’t as obvious to me as it should have been !
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