Hello, I purchased a 15 days in 2 months pass on November 12th, 2023, paying the full price of 518 Euros. I used it on the 12th and then not again until a week later.Three days later the same pass went on sale with a 25% discount, 389 Euros. At that point, having used one day of travel, I could no longer cancel the pass or claim anything.To say that I am annoyed doesn’t begin to describe what I am thinking. I feel that I have been completely deceived. A sale of these proportions should be announced quite a bit in advance. Doing it this way is discriminatory, and against all rules of common sense.Very disappointed at how Interrail handles all this.
Hello, I see this topic has been debated before, but reading through the forum I don’t find a definitive answer.So here is the question: can I use two inbound trips or two outbound trips from my country of residence, or does it have to necessarily be one inbound and one outbound?The Interrail website/rules state that it should be one inbound and one outbound.The Eurail app doesn’t really seem to care, as long as no more than two days are used. But I never tried.The answers to previous similar questions on this forum all say that it “should” be ok to do two inbounds or two outbounds, but I don’t find a solid it “IS” ok to do so.Does anyone know for sure? I don’t want to be in the position of having the app reject my travel plan when I’m about to board a train.Thank you in advance for your input.
This is a chronic issue with Interrail staff. Very simply, I cannot fathom how a travel agency can operate with no telephone number, no way of contacting them, no email address. This is at the fringes of legality. All you can do is write to a chatbot that represents the current highest standard in artificial dumbness.Three days trying to get in touch with someone and instead I have to deal with this annoying piece of dumb software that tells me 750 times a day that I have received a confirmation email and a ticket has been created.Can someone send me a phone number or email address? Can I talk to some real person?
Hello, this is crazy... just as I was boarding a train my pass completely disappeared from the app and there is no way I can recover it. I tried everything. So I'm travelling with no ticket after posting all kinds of money for a 3-month continuous pass. This can't happen. The app is utter garbage. And there's no phone number to call for urgencies like this Anyone can help NOW?
Hello all, I am currently on a three-months Interrail pass, which I am using for several return trips outside of my home country (Italy). I am not staying on the road for the whole three months, so I will need more than the one inbound and one outbound trip that are included with the pass.Basically for every trip I buy regular tickets from home to the border and back, and once I am outside of Italy I use the Interrail pass. It is a very flexible way of travelling that suits me.But there’s one thing that is really unclear. Actually I am quite a veteran of Interrail passes, and in all these years of asking hundreds of train conductors I was never able to get a definitive answer.I need to know if, for trips out of Italy (my country of residence) into Austria, I need to buy a ticket to Brenner (and from there onwards use the interrail pass) or to Innsbruck (or it could be the first town in Austria, but for these trips I’m using EC trains that call at Brenner and Innsbruck).I guess that tec
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