Topics started by Ohhsun

3 Topics

O
OhhsunRail rookie
asked in Eurail & Interrail Passes

I wrote my first name and last name wrong. Is that a critical problem?

I bought mobile pass and switched my first name and last name. For example, my name is Jenny Kim but I wrote ‘Kim’ in first name and  ‘Jenny’ in last name. That doesn’t match my passport nameIs this a critical problem?I sent an e-mail to the customer service team but they didn’t answerPlease help me 

5
O
1 year ago
O
OhhsunRail rookie
asked in Eurail & Interrail Passes

I wrote my first name wrong. How do I change it?

I ask one more time🥲I bought mobile pass and switched my first name and last name. For example, my name is Jenny Kim but I wrote ‘Kim’ in first name and  ‘Jenny’ in last name. That doesn’t match my passport nameIs this a critical problem?I sent an e-mail to the customer service team but they didn’t answerPlease help me

1
Camilo.
1 year ago
O
OhhsunRail rookie
asked in Train connections & reservations

Reservation not possible (Avignon-Barcelona-Paris)

I bought global mobile pass.And I know ‘avignon-Barcelona’ and ‘Barcelona-Paris’ need seat reservation, but the seat reservation tickets only deliver by post and I can’t receive the tickets.So i wondered if I go to the station to book those sections in person in mid-August, will there be enough seats? (Both ‘Avignon-Barcelona’ and ‘Barcelona-Paris’) 

5
R
Railmaster
1 year ago
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