I have the same issue as Pia with Step 3 of the Activation process! What was the solution for Pia? I note that my ID/ Passport details are not visible in my Order Overview, which is probably the reason why all my password attempts are being rejected when I try to enter my passport number. URGENT: I need a quick solution as I need to activate my Pass on 5 July Remarks I do not recall ever having created a password for using the app, only a password for My Interrail Account, so it seems strange to ask the user to enter a password that was never created! There does not seem to be a place in My Interrail Account to add/change a password, or what the current password is. This is not user-friendly. The solution1. At Step 3 Activate Pass, enter the code you use to UNLOCK your mobile. (Yes, it is that simple, but not stated anywhere obvious or logical!).This opens up Step 4:2. Enter number of your passport or ID card.3. Enter first day of travel (you can change this later).Let me know if thi
I eventually found the solution!1. At Step 3 Activate Pass, enter the code you use to UNLOCK your mobile. (Yes, it is that simple, but not stated anywhere obvious or logical!).This opens up Step 4:2. Enter number of your passport or ID card.3. Enter first day of travel (you can change this later).Let me know if this works for you.
Hi PiaI have the same issue as you with Step 3 of the Activation process! What was the solution?I note that my ID/ Passport details are not visible in my Order Overview, which is probably the reason why all my password attempts are being rejected when I try to enter my passport number.URGENT: I need a quick solution as I need to activate my Pass on 5 JulyRemarksI do not recall ever having created a password for using the app, only a password for My Interrail Account, so it seems strange to ask the user to enter a password that was never created! There does not seem to be a place in My Interrail Account to add/change a password, or what the current password is. This is not user-friendly..
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