@Nanja sorry i cant help here so it´s your turn.
@Peter Sorry to hear that. Did you try it with your My Interrailaccount password?
I eventually found the solution!
1. At Step 3 Activate Pass, enter the code you use to UNLOCK your mobile. (Yes, it is that simple, but not stated anywhere obvious or logical!).
This opens up Step 4:
2. Enter number of your passport or ID card.
3. Enter first day of travel (you can change this later).
Let me know if this works for you.
I have the same issue as Pia with Step 3 of the Activation process! What was the solution for Pia?
I note that my ID/ Passport details are not visible in my Order Overview, which is probably the reason why all my password attempts are being rejected when I try to enter my passport number.
URGENT: I need a quick solution as I need to activate my Pass on 5 July
Remarks
- I do not recall ever having created a password for using the app, only a password for My Interrail Account, so it seems strange to ask the user to enter a password that was never created!
- There does not seem to be a place in My Interrail Account to add/change a password, or what the current password is. This is not user-friendly.
The solution
1. At Step 3 Activate Pass, enter the code you use to UNLOCK your mobile. (Yes, it is that simple, but not stated anywhere obvious or logical!).
This opens up Step 4:
2. Enter number of your passport or ID card.
3. Enter first day of travel (you can change this later).
Let me know if this works for you.
Thank you so-so much!!! It is indeed not obvious
